Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Due to high demand and handcrafted production, some orders may require additional processing time before shipment. This will always be clearly communicated on the product page.
Shipping Time
Estimated delivery times:
- United States: 7–12 business days
- Europe: 7–12 business days
- International: 8–15 business days
Shipping times are estimates and may vary depending on location, carrier delays, or customs processing.
Pre-Orders / High Demand Notice
Certain items may be part of a pre-order or high-demand batch.
In such cases, orders will be shipped within the timeframe stated on the product page at the time of purchase. By placing an order, you agree to these processing times.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 1–3 business days for tracking updates.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs
- High order volume
- Incorrect customer information
However, we will always do our best to assist you.
Lost or Stolen Packages
Once a package is marked as delivered, we are not responsible for lost or stolen items. Please contact your local carrier for assistance.
Contact
For any shipping-related questions, please contact us at:
amayabuckles@gmail.com